(This one has no Sim - You add your own)
Ready to use right out of the box with no lock-in contracts!
🔋 Long battery life
💦 Waterproof
📱 Free app
⛔️ Geofence alerts
🐾 Live tracking instantly
✨ Plans include SIM + Service
NutTAG’s lightweight Spot 4G GPS Pet Tracker includes a Telstra SIM and one year of service. After one year, it’s only $45/year to renew. Instantly activate your device with our free app. Locate your pet in seconds with our real-time tracker. Set your geofence and receive alerts when your pet strays. Monitor your pet’s activity level and have peace of mind knowing they are safe.
Spot 4G GPS Pet Tracker (1 Year SIM + Service)
Amazing support from our local team is available to you, call, email or book an appointment.
Growing Knowledge base
User manuals and video tutorials are all available online
GPS with SIM embeded
Unlike others, our SIM cards can be embedded in your GPS device – so they can be ready to use out of the box. The basic SIM plan includes 30 min of outgoing video/voice calls + data.
Spot Pet GPS Tracker App Setup
Updated May 3, 2023
All Spot Pet Trackers have been preconfigured and ready to go out of the box. You will be able to view the current location of your GPS device by logging into the web portal or mobile App. All additional functions can be adjusted via the web portal and limited functions and settings via the apps.
Additional features include geofencing, low battery alarm, over speed alarm, and all notifications types.
You can watch this video or follow the steps below:
Quick Setup Guide
Step 1
Charge if required (2 - 3 hours for 100%)
Step 2
Press front once to turn on. To turn off, front button for 15 seconds.
Step 3
Wait for GPS fix to be gained (can take up to 5 minutes - it's faster if you go for a short walk outdoors)
Step 4
Download NutTAG GPS App and create an account. Click for Android app link here OR iOS app link here.
Step 5
Follow onboarding steps to activate your device.
Note: You can access your web portal through this link
SMS Alerts
The SMS alerts are an added extra, please see pricing breakdown below.
- Unlimited SMS alerts + unlimited calls ($20 per month, minimum 3 months) $60
- 50 SMS alerts per year $15
Our Spot 4G GPS Pet Tracker is ready to use instantly and comes with:
• 4G GPS tracker
• Installed SIM (except BYO) + 1 year of service ($45 after first year)
•Charging cable
• Instruction manual
• Download our free app here to connect your device
• Local support
• 1-Year Warranty
✔ 4G LTE Connectivity
Supports various 4G bands, and can also fall back to 3G/2G when there is no 4G coverage.✔ Long Battery Life
Depending on usage, the battery lasts up to 3 to 7 days with a low battery alert via the app.✔ Small, Light & Waterproof
At just 30 grams, it slides easily onto your pet's collar and is IPX7 waterproof standard.✔ Geofences & Alerts
Set your pet's boundary with geofencing and receive alerts when they enter or exit the area.✔ Live GPS Tracking
Instant & exact location of your pet.✔ Tracking App
Download our free app and easily connect & control your device.✔ Activity Monitoring
Use Activity Tracking to ensure your pet is getting enough exercise.What are the costs?
You can purchase your Spot 4G GPS pet traker with a SIM + telstra service we provide, Month to month option is $15 per month or you can purchase the device + 1 year of service for $329 . The second year subscription is only $45!
✔ Home Wi-Fi and Beacon
Optimise your battery life and track your pet’s in-home/out-of-home location.Diameter: 61 x 35 x 16 mm
Weight: 38g
Waterproof: IPX7 Standart
Range: Unlimited (international SIM available)
Sensor: Motion sensor
Connectors: 4 Pin-Magnet for charging
Battery: 1-7 days, Rechargeable 3.7V, 800mAhHow long does the battery last?
Battery levels are dependant on your individual settings and the amount of activity. The most effective settings which can gain 1-7 days is accelerometer activation (place the unit into deep sleep mode when not moving) and extend your reporting interval from seconds to multiple times per day.
Compatibility: Apple iOS 7 + and Android 4.0 +
SIM card: Nano SIM
Hardware: Wifi, BLE & Flash memoryOur after sales support is designed to help enrich the lives of our users. This is why after-sales Support is extremely important to us. If you require any sort of assistance with our product/s you can always reach one of our Local Support team members.
Risk-FREE Returns: If you are not happy with the product you can return it for a refund within 14 days of receiving it.
Support Hotline: 1300 66 22 80
Email: support@nuttag.com.au
Book Appointment: https://calendly.com/nuttag
Returns Policy
RETURNS POLICY
from 24th February 2022Here at NutTAG, we strive to ensure you are satisfied & love your purchase. However, if you are not completely satisfied with our products, we offer a refund (excludes sale items) or exchange within 30 days for all products (excluding GPS watches) & 14 days for GPS watches from the delivered date, this can be located on the Australia Post website.
To initiate any return please contact sales@nuttag.com.au requesting for a Return Authorisation.
All returns must comply with the correct procedures:
1. Contact our support team for the RA link
2. Complete Returns Authorisation Form
3. Once approved, you’’ll be supplied further instructions, including and RA number
REFUNDS
To be eligible for a refund of your recent purchase, all conditions must be agreed to and complied with as directed.
Conditions and requirements:
• All refund requests to your product must be 30/14 days*, from the delivered date.
• You are prepared to cover the return postage fees and understand that all postage fees are non-refundable.
• There is NO physical damage or water damage to the device.
• The product must be unused and in the same condition that you received it, in all original packaging with any additional items from the box included.
• All returns are assessed by our team of professionals and there MAY be additional deductions from the amount refunded in accordance with the outcome.
• If you are unable to meet any/some of the outlined conditions, you must notify a team member before the return is initiated.
* 30/14 days: 30 days for all products excluding watches. 14 days for GPS watches. Any request received outside these specified timeframes will not be accepted.
All refunds will incur a restocking fee of $6.25 which will be deducted from the refund value. Please note refunds can take up to 10 business days to be processed once the device has been received by NutTag.
EXCHANGES
To be eligible to exchange your purchase, you must first meet all conditions and procedures as stated before your return is initiated.
Conditions and requirements:
• You have spoken with a member of our Customer Care team for troubleshooting assistance, and;
- requested an exchange for the product, with acceptable reasoning, or otherwise;
- received a request from our Customer Care team to return your device due to system or manufacturing issues which we will be replaced for a new device.
• You are within the warranty period covered for the purchased product which is 12 months for all primary products & all accessory items.
• You agree to cover the return postage fees.
• There is NO physical damage, or water damage to the device, as this is not covered by warranty, and we are unable to exchange your device.
Do I need to have an Telstra Plan to use my Spot?
No, your Spot tracker is like a miniature cell phone for your dog! As such, it requires its own cellular plan, but is separate from the plan you have for your own phone. We leverage Telstra’s 4G network to provide you the greatest coverage and fastest response, but you don’t need to be Telstra customer to use Spot. Your 360 subscription plan takes care of the cellular connection, so you can keep on adventuring with no interruptions.